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KFC vs Jollibee:  Which is Better?

KFC and Jollibee are likely household names if you enjoy fried chicken. Which of these two fast-food chains produces the more flavorful, crispy fried chicken? In order to help you choose which one is best for you, in this post we’ll compare KFC and Jollibee in-depth and look at their histories, menus, costs, global reach, and customer service.

Takeout meal ordered from Filipino restaurant Jollibee on S Eastern Avenue

Colonel Harland Sanders developed Kentucky Fried Chicken, or KFC, in 1930.

The restaurant brand is well-known for its special Original Recipe chicken seasoning, which is made with a blend of 11 herbs and spices.

In contrast, the 1978 founding of the Filipino fast-food business Jollibee.

The restaurant franchise is well-known for its Chickenjoy, which is a crispy, juicy, and gravy-topped piece of fried chicken.

Despite having different beginnings, KFC and Jollibee have both achieved global success and developed devoted fan bases.

Origin of KFC

Harland Sanders established KFC, or Kentucky Fried Chicken, in North Corbin, Kentucky, in 1930.

KFC fast food restaurant.

Cooking at a gas station, Sanders started selling fried chicken to anyone traveling through the neighborhood.

As word spread about his chicken, he eventually decided to create Sanders Court & Cafe.

Sanders started franchising his business in the 1950s, and KFC swiftly rose to prominence as a leading provider of fast food.

KFC now has more than 23,000 stores spread across more than 140 nations.

Origin of Jollibee

Tony Tan Caktiong created the fast food business Jollibee in the Philippines in 1978.

A delicious spaghetti on a plate of Jollibee, a famous restaurant in the Philippines.

In Quezon City, Philippines, a modest ice cream shop served as the first Jollibee establishment.

However, Caktiong recognized a chance to grow the company and started introducing hot food items to the menu.

American fast food was a big influence on Jollibee’s cuisine, but it had a Filipino flavor.

Chickenjoy (Jollibee’s take on fried chicken), spaghetti, and peach mango pie are a few of its most well-liked offerings. Jollibee now operates in over 1,400 sites across 34 nations.

Menu Comparison

There are several noticeable variances in the menus of KFC and Jollibee that should be taken into account.

KFC Popular fast food restaurant For Thais now Featured menu,

Here is a list of what each fast-food restaurant brand has to offer:

KFC Menu

Although KFC is most known for their fried chicken, they also provide a wide selection of other menu items, such as:

  • Chicken sandwiches and wraps
  • Chicken tenders and nuggets
  • Popcorn chicken
  • Sides such as mashed potatoes, coleslaw, and mac and cheese
  • Biscuits and cornbread
  • Desserts such as apple pie and chocolate chip cookies
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The menu at KFC often has few alternatives for vegetarians and focuses largely on chicken.

They do, however, provide a couple of vegetarian sides, such as green beans and corn on the cob.

Jollibee Menu

Compared to KFC, Jollibee’s menu is more varied and offers both vegetarian and meat-eating options. Their most well-liked menu items include:

  • Chickenjoy (their version of fried chicken)
  • Jolly Spaghetti (spaghetti with a sweet tomato sauce and sliced hot dogs)
  • Yumburgers (hamburgers with a sweet sauce)
  • Palabok Fiesta (rice noodles with shrimp sauce and toppings)
  • Sides such as fries, onion rings, and mashed potatoes
  • Halo-halo (a dessert made with shaved ice, milk, and various toppings)

The Jolly Spaghetti and Halo-halo are distinctive menu items that distinguish Jollibee’s apart from other fast-food restaurants.

The menu at Jollibee blends elements from the Philippines and the United States.

Which Menu Is Better?

Your unique preferences will ultimately determine the answer to this inquiry.

KFC’s menu might be more enticing to you if you’re an avid fan of fried chicken.

The Jollibee menu might be the best choice, though, if you’re seeking a wider range of choices.

It’s important to remember that Jollibee’s menu leans more toward sweet flavors than KFC’s, so if you prefer savory tastes, you might want to stick with KFC.

Price Comparison

Price is a crucial issue to take into account when contrasting KFC with Jollibee.

Filipino fast food chain Jollibee is pictured. Jollibee features filipino cuisine including fried chicken

Here is a summary of some of the most well-liked menu items at each restaurant.

KFC Prices

Fried chicken is the star of KFC’s menu, but there are also sides, beverages, and desserts.

Some of the most well-liked KFC foods’ pricing are listed below:

  • Original Recipe Chicken (2 pieces): $3.99
  • Extra Crispy Chicken (2 pieces): $4.99
  • Famous Bowl: $5.49
  • Chicken Tenders (3 pieces): $3.99
  • Mashed Potatoes and Gravy (individual): $1.99
  • Biscuit (individual): $0.99
  • Soft Drink (medium): $1.69
  • Chocolate Chip Cookie (1): $1.29

Jollibee Prices

Although Jollibee is best known for its Chickenjoy, it also offers burgers, Filipino-style spaghetti, and other foods.

Here are some of the costs for some of Jollibee’s best-selling products:

  • Chickenjoy (1 piece): $2.99
  • Chickenjoy (2 pieces): $5.79
  • Jolly Spaghetti: $4.29
  • Yumburger: $2.49
  • Peach Mango Pie: $1.99
  • Soft Drink (medium): $1.79

Comparison

Overall, Jollibee’s pricing is a little bit less expensive than those of KFC.

It’s crucial to remember that each restaurant has various menu items and dish sizes.

It’s also important to keep in mind that costs can differ by area.

Jollibee can be the best choice if you’re seeking something affordable.

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However, it can be worthwhile if you’re ready to spend a bit more for KFC’s legendary Original Recipe Chicken.

The decision between KFC and Jollibee ultimately comes down to taste preferences and price range.

Global Presence

With facilities in numerous nations, KFC and Jollibee both have a substantial international reach.

Jollibee as my favorite fast food

KFC, on the other hand, has a wider global reach than Jollibee, with more than 24,000 restaurants spread across more than 145 nations.

Jollibee, on the other hand, has more than 1,400 locations throughout 16 nations, with a significant presence in Southeast Asia and the Middle East.

With intentions to open 500 new shops annually and rank among the top five fast-food chains in the world, the company has been enlarging its global footprint in recent years.

With more than 5,000 locations, China is the largest KFC market in the world and has a significant KFC presence globally.

However, Jollibee, which originated in the Philippines, is well-represented there with more than 1,000 locations.

Additionally, both chains have been growing in new markets. KFC has been concentrating on growing in Africa and has plans to open more than 1,000 new stores there by 2025.

In the meantime, Jollibee has been growing in Europe, with ambitions to establish 25 locations in the UK and 50 in Italy over the following five years.

Overall, Jollibee and KFC both have a sizable global footprint, with Jollibee increasing quickly in recent years while KFC has a more broad reach.

Customer Service Comparison

Customer service at fast food restaurants is an important factor that can make or break a customer’s experience.

KFC Fried Chicken Set

This section will compare the customer service offered by KFC and Jollibee to determine which company offers the best support.

KFC Customer Service

KFC is known for offering courteous and effective customer service.

They have a professional staff that can answer any queries you may have and is educated about the food.

Additionally, the staff responds quickly to any problems that may occur while you are there.

The online ordering process is one area where KFC excels in providing excellent customer service.

The ordering process is simple, and both the mobile app and website are simple to use.

You can personalize your order, make your payment online, and decide whether to have your food picked up or delivered to your door.

Jollibee Customer Service

Customer service at Jollibee is renowned for being friendly and accommodating.

Customers are always greeted with a grin by the employees, who are friendly.

Additionally, they pay close attention to what clients need and make an extra effort to ensure that everyone has a positive experience.

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Table service is one feature that distinguishes Jollibee from other fast food establishments.

A staff member will lead you to a table once you make your order at the counter and bring your food to you.

This is a thoughtful addition that enhances the whole dining experience.

However, Jollibee’s online ordering platform is one area where they fall short.

The ordering process can be frustratingly slow and difficult to manage on the mobile app and website.

Verdict

While both KFC and Jollibee offer excellent customer service overall, KFC has the advantage when it comes to their online ordering platform.

Jollibee’s table service is a lovely touch, however they might do better with their online ordering process.

Frequently Asked Questions

Jollibee jolly spaghetti

What is the difference between KFC and Jollibee?

KFC and Jollibee are both fast-food chains that specialize in fried chicken, but they have some differences. KFC is an American chain that was founded in 1930, while Jollibee is a Filipino chain that was founded in 1978. KFC has a more traditional menu that includes fried chicken, sides, and sandwiches, while Jollibee has a more diverse menu that includes fried chicken, burgers, spaghetti, and more.

Which chain has better fried chicken?

The answer to this question is subjective and depends on personal preference. Some people prefer the crispy, seasoned breading of KFC’s fried chicken, while others prefer the juicy, flavorful meat of Jollibee’s Chickenjoy. You may want to try both and decide for yourself which one you like better.

Which chain has better sides?

Both KFC and Jollibee offer a variety of sides, including mashed potatoes, coleslaw, and biscuits. However, Jollibee also offers unique sides like spaghetti, rice, and peach mango pie. Again, the answer to this question depends on personal preference and what you’re in the mood for.

Which chain is more affordable?

The prices at KFC and Jollibee vary depending on location and menu items, but in general, Jollibee tends to be more affordable than KFC. Jollibee’s menu items are often priced lower than KFC’s, and they also offer value meals that include a main dish, side, and drink for a discounted price.

Which chain has better service?

Both KFC and Jollibee strive to provide good customer service, but this can vary depending on the location and staff. Some people may have had better experiences at KFC, while others may have had better experiences at Jollibee. It’s best to read reviews and ask for recommendations from friends and family to get an idea of which chain has better service in your area.

Lots of hot wings or KFC chicken pieces. a glass of coca-cola.

Key Takeaways

  • KFC and Jollibee are two popular fast-food chains known for their delicious fried chicken.
  • KFC was founded in 1930 by Colonel Harland Sanders, while Jollibee was founded in 1978 in the Philippines.
  • In this article, we’ll compare the history, menu, price, global presence, and customer service of KFC and Jollibee to help you decide which one is better for you.

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Written by Brian Nagele

Brian attended West Virginia University, then started his career in the IT industry before following his passion for marketing and hospitality. He has over 20 years experience in the restaurant and bar industry.

As a former restaurant owner, he knows about running a food business and loves to eat and enjoy cocktails on a regular basis. He constantly travels to new cities tasting and reviewing the most popular spots.

Follow him on LinkedIn, Instagram, Quora, Google Guide and Facebook.